Jun
11
2017

Houston, TX, United States

NRG Stadium

Post on social media on show day with the hashtag #MetInHouston for a chance to be featured on Metallica.com!

TOUR NAME
WorldWired

OTHER ACTS
Avenged Sevenfold, Volbeat, Mix Master Mike

Enhanced Experiences available through CID Entertainment.

TICKET ONSALE INFO

Fan Club Legacy Member Presale
Start: Tuesday, February 14 at 9 AM CST
End: Wednesday, February 15 at 11 AM CST
Click here for your presale code.

Fan Club General Presale
Start: Tuesday, February 14 at 11 AM CST
End: Wednesday, February 15 at 11 AM CST
Click here for your presale code.

Citi® Cardmember Preferred Tickets
Start: Tuesday, February 14 at 11 AM CST
End: Thursday, February 16 at 10 PM CST

Onsale to General Public
Start: Friday, February 17 at 10 AM CST

Click here for a list of additional presales.

VENUE ADDRESS
NRG Pkwy, Houston, TX 77054
View Map

PRE-ORDER THE AUDIO RECORDING

EVENT FAQ

GETTING THERE

Venue Name: NRG Stadium

Venue Address: 1 NRG Parkway, Houston, TX 77054

What is the best way to get to the venue?

Take Kirby in from the north or south.  Enter the property at Gate 10.  Gate 10 is at the intersection of McNee and Kirby. 

Public Transit Information

Visit Metro’s website for full details on the public transit options.

Taxi/Uber/Lyft Information

Rideshare drop off and pick up will occur in Yellow Lot 38.  The entrance to this lot is off of Main St. through Gate 16B. 

Driving Directions

Click here for all driving directions.

Parking Information

  • There is ample parking on the NRG Park property.  Click here for details and maps. (https://www.nrgpark.com/parking-map/)
  • The Parking Rate will be $20 for general parking and $30 for suite parking. 
  • Suite parking will take place in the Green Lot.
  • Taxis, Limos, and Shuttle Buses will drop off in the Green Lot.

Drop Off/Pick Up Information

Drop offs may occur outside of the Gate at Gate 10. 

Biking Information

Bike rack / bike parking information can be found here with parking information.

TIMING

When can I start lining up?

Guests are encouraged to line up starting no earlier than 12:00 pm CST.   This is due to the time of year and possible heat during the day.   

What time are doors?

Doors will be at 4:30 pm CST. 

What time does the show start & end?

The show is scheduled to start at 6:00pm. 

BOX OFFICE/WILL CALL

Where is the box office located to pick up will call tickets?

The will call location will be on the South End of the stadium in Bud Light Plaza. 

What are the box office hours?

Monday - Friday: 10:00 am to 5:00 pm CST
Saturday: 10:00 am to 2:00 pm CST
Sunday: CLOSED
Day of Show: 10:00 am to TBD

May I pick up my tickets before the day of the show?
Yes, if you purchased your tickets from Ticketmaster or Ticketstoday and you did not select print at home tickets, they can be picked up prior to day of show at the box office on the south end of the stadium in Bud Light Plaza.

*Enhanced Experience Tickets must be picked up day of show. We apologize for any inconvenience.

May I bring my kids? Do they need to have their own tickets?

All guests, of all ages, must have their own individual ticket. 

PERMITTED/PROHIBITED ITEMS

Is the NFL Clear Bag Policy in effect?

No, the NFL Clear Bag Policy is not in effect. 

What is prohibited from coming into the venue?

For the safety concerns of patrons, NRG Park may refuse entry of individuals in possession of prohibited items including, but not limited to:

  • Air horns
  • All handguns
  • All weapons and firearms
  • Audio recorders
  • Binocular cases
  • Bottles
  • Camera cases
  • Cans
  • Containers
  • Coolers
  • Drones
  • Fireworks
  • Frisbees
  • Hoverboards
  • Illegal substances
  • Inflatable objects (beach balls, swim equipment, etc.)
  • Laser pointers/pens
  • Noisemakers
  • Outside food or beverage (exceptions are made for medical reasons and children)
  • Photography lenses over 3” in length
  • Professional camera equipment
  • Remote controlled cars
  • Sealed packages of any kind
  • Skateboards
  • UAVs
  • Video recorders
  • Whistles

*This list is in no way exhaustive, and other items may be prohibited at the sole discretion of NRG Stadium Management

Cameras

No professional cameras allowed.  No telephoto lenses.  No lenses bigger than 3” in length.  No video cameras are allowed.  Small point and shoot cameras are the only cameras allowed into the venue.

If I bring something that is not allowed, is there somewhere to store it other than an automobile?

You will need to return all prohibited items to your vehicle.  There will not be storage available. 

ENTRY TO THE VENUE

What gates will be open?

There will be five (5) security check points of entry that lead to four (4) general ticket gates.  Club holders and suite holders will be able to enter the East VIP entrance or the West VIP entrance, both of which have security check points and ticket gates.  Click here to view maps showing entrances to the stadium.

How many gates are there, what are they called, and where are they located?

There will be four (4) ticket gates into the stadium.  Click here to view maps showing each gate on the corners of the stadium.

Is there a separate entrance for GA tickets?

There will be separate lines, not a separate entrance, for GA tickets.  Each of those lines will be located at one of the four (4) main ticket gates. 

Are there special entry gates or other services for disabled guests?

During the security check and at the ticket gates, accommodations are made for those guests who need it.  This includes wheelchair accommodations as well as accommodations for guests who cannot medically pass through a walk through metal detector.  At the ticket gates there are lines available for guests who may have a disability.  Additionally, elevators are available on each corner at the ticket gates to accommodate any and all ADA needs. 

FOOD AND BEVERAGE

Will there be food and beverages for sale at the venue?

Yes, there will be food and beverage sold at the venue. 

Will beer and/or other alcohol be sold? Is there a cut-off time?

Beer will be sold.  General cut off time is 45 minutes prior to end of show.  This may change at the discretion of venue management. 

Is tailgating allowed?

No, tailgating is not allowed.  All parking lots are monitored by Outside Police. 

MERCHANDISE

Will official Metallica and show merchandise be sold at the event?

Official merchandise will be available on levels 1, 3, and 5 of the stadium. 

ADDITIONAL INFORMATION

All guests will be subject to a bag check and must pass through walk through metal detectors prior to entering the facility.

POP-UP STORE

Pop-Up Store information coming soon...

Check back here following the show for the setlist, photos and videos