I’m receiving an error message at checkout. Why?

If you are receiving an error message when checking out:

1. Please triple check your credit card information is correct

2. Try another web browser

3. Try placing the order from another device

4. Be mindful of special characters and number of characters in your shipping and billing addresses

If you are still not able to place your order, please [contact support ](https://www.metallica.com/contactus/)though our ticketing system.