Coupon and Gift Certificate Use


E-Gift Certificates are supplied in the form of a 16-digit code that you can use at checkout to redeem your credit. Once you’ve completed the Shipping portion of the checkout process, you will be directed to the Billing page. Click the “Add Gift Certificate or Coupon” text and enter your code in the “Redeem Gift Certificate” field.

If you are experiencing issues redeeming your gift card, try entering your gift code first then your credit card.

#### **COUPONS**

Shipping costs are not eligible for coupon discounts. If your cart contains both eligible and ineligible items, the discount will be applied to the eligible items only. Coupon codes are not valid on purchases with additional promotions or discounts.

If you are having issues with your coupon code, please remember:

* There are product exclusions that cannot be discounted\*

* You cannot use coupons on items already on sale

* Coupons can only be redeemed once

* Make sure you are using the code in the appropriate time frame

NOTE: We cannot retroactively apply coupons to a submitted order. Please reach out for assistance before completing your order if you do not see your discount applied.

\*Excluded merchandise includes - but not limited to - products found in the Collaborations and the All Within My Hands sections, collectible posters, Vinyl Club subscriptions, Gift Certificates, items bearing the “New” icon, and already discounted products.