How Do I Contact The Metallica Store?

If you have a question or a concern about your order or another store inquiry, we encourage you to open up a [Customer Support]( ticket. Through this feature, we are able to keep better records of interactions with customers and are therefore able to provide better customer service.

You may also submit questions, concerns, or other inquiries concerning merchandise via the above ticket link.

369-B Third St #194\
San Rafael, CA 94901-3581\

FAX: +1 415-458-1752